MYSTERY SHOPPING
Santoro Hospitality provides evaluation services for restaurants, hotels, spas, financial institutions, and technology companies. We measure the quality of food and service provided to your customers by obtaining valuable feedback from our mystery shoppers. As a result of our consultative approach to mystery shopping for hospitality companies, we will provide you with the opportunity to achieve customer service excellence through independent customer service evaluations
provides evaluation services for restaurants, hotels, spas, financial institutions, and technology companies. We measure the quality of food and service provided to your customers by obtaining valuable feedback from our mystery shoppers. As a result of our consultative approach to mystery shopping for hospitality companies, we will provide you with the opportunity to achieve customer service excellence through independent customer service evaluations
Secret shoppers are people who visit businesses posing as customers, evaluate the service they receive and complete an evaluation form. These evaluations provide you with a detailed report of your entire operation from a consumer’s point of view.